AN024 - Firmware update procedure on A1-HMI-QC104

The firmware update can be performed without affecting the operation of the application software. It is good rule, however, to have the application software and the machine data saved in a file available so that you can restore the operation

The operation can be done in three ways:

• Through the TeraTerm program
• Using the Qem application, named Firmwaredownloader
• Through MMC/SD

1. Download and install the TeraTerm.

2. Connect the PC to the prog port of the instrument with the iq009 interface also used for normal programming with Qview.

3. Press and hold the BOOT key and simultaneously turn on the terminal.

4. Only the YELLOW STOP LED lights up (The CPU is in the BOOT state).

5. Start the Tera Term Pro program and set up a serial connection on the initial dialog with the COM number used for communication (the iq009 interface is connected to a USB port on your PC. The PC assigns a COM number to the interface. It is possible to know this number from the “Control Panel” of the PC).

6. Set from the “Setup-Serial Port” menu the following settings:

7. Sending a “ * ” character The CPU should respond with “ ?* ” and it means that communication is established. If this does not happen you have to check the cable or Check that there are no other programs that are using the same serial communication port.

8. Send the “ E* ” string To clear the firmware in the CPU.

9. The CPU, after a few seconds, send the “ e* ” answer.

10. Send the “ F ” string and select from the “File-Send file…” menu the file <firmware>.a21 (file provided with these instructions). This will start the firmware download.

11. At the end of the transfer send the “ * ” character.

12. The CPU, after a few seconds, will respond with “ OK firmware stored ”.

13. Now you can turn off and turn on the terminal.

1. Install QWorkBench.
2. Connect the PC to the terminal via the iq009 interface.
3. Start the Firmwaredownloader that is located in QEM - QWorkBench - Utilities - Firmwaredownloader.
4. Set the COM in the COM Port Number.
   
5. Select the firmware.a21 file.
6. Press Go Boot.
   
7. Press Start.
   
8. Wait for the transfer to end.
   

1. The file containing the new firmware, for example qc104-03.5.4.a21 must be renamed in firmware.a21
2. Format the MMC/SD and copy the firmware.a21 file inside
3. Turn off the instrument.
4. Insert the MMC/SD As shown on the serigraphy in the picture (The MMC/SD remains protruding).
   
5. Turn on the instrument with the BOOT key pressed
   
6. The STATE led lights up and starts blinking, while the display remains off. The STATE led flashes until the update is finished (1 minute about).
7. Alla fine dell'aggiornamento lo strumento si riavvia automaticamente.
8. Turn off the instrument and extract the MMC/SD

1. Turn on the instrument
2. Press the BOOT key for 3 seconds or press both the F2 + F4 + F6 keys to access the Setup.
3. The following Setup page appears:
   
4. Press esc in the virtual keyboard to exit from the DOWNLOAD page
   
5. Select Info from the menu using the arrows of the virtual keyboard, then press the Enter key to show the selected function.
6. The Info page will shown.
   
7. Verify that FW ver…..: Match the firmware version you just loaded.
8. Press esc and using the virtual keyboard Get on the menu in Exit item and press Enter to exit from the SETUP.